Already authorised
I have my insurer reference
Choose this option when your insurer has already approved treatment.
- Choose your insurer
- Select an appointment
- Add your policy details
Private health insurance
Physiotherapy with private health insurance
A clear way from insurer authorisation to treatment, with the guidance and provider details you need in one place.
- HCPC-registered physiotherapists
- No payment taken when booking with insurance
- Clear guidance for authorisation and excess
Using insurance
Insurers and cash plans
Cashback providers also include Westfield Health, SimplyHealth, Paycare, BHSF. You will see the insurers available online when you book. Cover depends on your plan, chosen physiotherapist and location. For international or corporate policies, contact us before booking.
Choose how to book
Start with the option that matches your cover
Choose the option that matches how you plan to pay for physiotherapy.
Need authorisation
I need help getting my code
Use our booking guide for insurer contacts, call prompts, and next steps.
- Choose your insurer
- Follow the booking guide
- Add the reference when confirmed
Cashback cover
I pay first and claim it back
Pay online as self-pay, then claim directly from your cash plan after treatment, according to your cover.
- Choose self-pay
- Pay online and attend
- Claim under your plan
Please enter the insurance details exactly as shown by your insurer. Self-pay requires a separate self-funded booking.
Before you book
Have these details ready
You can still start without an insurer reference. The booking guide explains what to ask your insurer.
- Your insurer and membership details
- Your authorisation, care, or claim reference, if already issued
- The number of treatments your insurer approved
- Whether your insurer requires a referral
Provider details
Find your provider number
Choose your insurer and the physiotherapist you plan to see. Ask your insurer to confirm the number, location and cover for that appointment.
Selected insurer
Bupa / Bupa Global
Nexus Newham's clinic number is listed with Bupa and Bupa Global. Confirm your plan and chosen physiotherapist with Bupa. For Bupa Global, contact Nexus to arrange.
Nexus Physiotherapy Clinic
Provider number
80013337Using a cashback plan?
Book and pay as self-pay, then claim directly from your provider after treatment, according to your cover.
Medicash · Health Shield · Westfield Health · SimplyHealth · Paycare · BHSF
Insurance questions
Clear answers before treatment
Ready when you are